Terms and Conditions

1. Introduction

Welcome to Novasonali (“we,” “us,” “our”), your trusted source for high-quality home appliances and household products. By accessing or using our website, https://novasonali.com (“Website”), you agree to comply with these Terms and Conditions (“Terms”). If you do not agree to these Terms, please do not use our Website or services.

2. Acceptance of Terms

By accessing or using Novasonali, you acknowledge that you have read, understood, and agreed to be bound by these Terms, along with our Privacy Policy. These Terms constitute a legally binding agreement between you and Novasonali regarding your use of our Website, products, and services.

3. Eligibility

To use our Website and services, you must be at least 18 years old and have the legal capacity to enter into contracts under applicable law. By placing an order with us, you represent and warrant that you meet these requirements.

4. Ordering and Purchase

By placing an order on our Website, you agree to purchase products under the terms outlined in these Terms. When you place an order, you are making an offer to purchase a product, which Novasonali may accept or reject at our sole discretion. If accepted, you will receive an email confirming the order.

a. Prices and Payment
All prices on our Website are in US dollars (USD) and are subject to change without notice. We accept payment via [credit card, debit card, PayPal, etc.]. Payment must be made in full before your order is processed and shipped.

b. Availability
All products are subject to availability. If a product is out of stock or becomes unavailable, we will notify you and provide a full refund if your order cannot be fulfilled.

5. Shipping and Delivery

We strive to deliver products promptly. Orders are typically processed and shipped within [number] business days. Shipping times may vary based on your location and the shipping method chosen.

a. Shipping Charges
Shipping charges apply based on your location and the total order value. You will be informed of the applicable shipping charges at checkout.

b. Delivery Information
You are responsible for ensuring the accuracy of the delivery address you provide. Novasonali is not responsible for delays or failed deliveries due to incorrect or incomplete address information.

6. Returns and Refunds

We want you to be fully satisfied with your purchase. If for any reason you are not, you may return most new, unopened items within [number] days of delivery for a full refund.

a. Return Process
To initiate a return, contact us at info@novasonali.com with your order number and reason for the return. Upon approval, instructions for returning the product will be provided.

b. Refunds
Once we receive the returned product and confirm its condition, we will process your refund within [number] business days. Refunds will be issued to the original payment method used.

c. Non-Returnable Items
Certain items, such as perishable goods, personalized or custom products, and clearance items, may not be eligible for return or refund.

7. Warranty

Novasonali products come with a manufacturer warranty, which covers defects in materials and workmanship. The duration and terms of the warranty may vary by product. For warranty-related inquiries, please contact us at info@novasonali.com.

8. Intellectual Property

The content, logos, trademarks, and other materials on our Website are the property of Novasonali or our licensors. You may not use, reproduce, or distribute these materials without prior written consent.

9. Limitation of Liability

In no event shall Novasonali be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of our Website or products. Our liability is limited to the amount you paid for the product.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the state of Connecticut, USA. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Bridgeport, Connecticut.

11. Changes to Terms

Novasonali reserves the right to modify or update these Terms at any time. We will notify you of any changes by posting the updated Terms on our Website. Your continued use of the Website after such modifications constitutes your acknowledgment and acceptance of the revised Terms.

12. Contact Us

If you have any questions about these Terms, please contact us at:
Novasonali
Street: 242 South Ave
Bridgeport, Connecticut (CT), 06604
Phone: (203) 334-0462
Email: info@novasonali.com
Website: https://novasonali.com