Shipping Policy
1. Shipping Methods & Delivery Times
Novasonali offers various shipping options to meet your needs:
- Standard Shipping: Delivered within [number] business days (typically [number] – [number] business days).
- Expedited Shipping: Delivered within [number] business days.
- International Shipping: Delivery times vary depending on your location (usually [number] – [number] business days).
2. Shipping Costs
Shipping costs are calculated based on your location, order weight, and shipping method chosen at checkout. You will be notified of the shipping costs before completing your purchase.
3. Processing Time
Orders are processed and shipped within [number] business days of receiving your payment. You will receive an email confirmation with tracking information once your order has shipped.
4. Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can track your order status at any time using the carrier’s tracking system.
5. International Shipping
We offer international shipping to most countries. Please note that shipping times and costs will vary based on your location. Import duties, taxes, and other customs-related fees may apply, and they are the responsibility of the customer.
6. Delivery Issues
If your package is delayed, lost, or damaged, please contact us at info@novasonali.com with your order number. We will work with the shipping carrier to resolve the issue as quickly as possible.
7. Return Shipping
For returns, shipping costs will be the responsibility of the customer unless the item is defective or incorrect. Refer to our Refund and Return Policy for more details.
8. Contact Us
If you have any questions regarding shipping, please contact us at:
Novasonali
Street: 242 South Ave
Bridgeport, Connecticut (CT), 06604
Phone: (203) 334-0462
Email: info@novasonali.com
Website: https://novasonali.com