Sales Policy

1. Introduction

Welcome to Novasonali (“we,” “us,” “our”), your trusted provider of high-quality home appliances and household products. Our Sales Policy outlines the terms and conditions under which we offer products for sale, including pricing, payment methods, shipping, returns, and more. By placing an order on our Website, you agree to be bound by this Sales Policy, as well as our Terms and Conditions and Privacy Policy.

2. Product Availability

All products offered for sale on Novasonali’s Website are subject to availability. We strive to provide accurate information regarding product availability, but in the event a product becomes unavailable after an order is placed, we will notify you and issue a full refund if necessary.

3. Pricing and Payment

a. Pricing
All product prices listed on our Website are in US dollars (USD) and are subject to change without notice. Prices may vary based on product availability, promotions, or market conditions. We make every effort to ensure pricing is accurate, but errors may occur. In the event of a pricing error, we reserve the right to correct the price and inform you before processing the order.

b. Payment Methods
We accept a variety of payment methods, including but not limited to:

  • Credit Card (Visa, MasterCard, American Express, etc.)
  • Debit Card
  • PayPal

Payment must be made in full at the time of purchase. We do not accept cash or money orders.

4. Order Processing

Once your order is placed, you will receive an order confirmation via email. Please ensure the accuracy of the shipping information you provide, as we are not responsible for delays or issues resulting from incorrect addresses.

5. Shipping and Delivery

a. Shipping Charges and Methods
Shipping charges apply based on your location and the total order value. The shipping cost will be displayed during checkout. Novasonali uses reputable shipping carriers, and delivery times vary depending on your location and the shipping method chosen.

b. Delivery Timeframes
Orders are typically processed and shipped within [number] business days. Shipping times may vary based on factors such as destination, carrier delays, and customs procedures.

6. Returns and Exchanges

At Novasonali, we want you to be fully satisfied with your purchase. If for any reason you are not, you may return most new, unopened items within [number] days of delivery.

a. Return Eligibility
To be eligible for a return or exchange, items must:

  • Be in new, unused condition.
  • Be returned within [number] days of delivery.
  • Include original packaging and all accessories.

b. Return Process
To initiate a return, contact us at info@novasonali.com with your order number and reason for the return. Upon approval, instructions for returning the product will be provided.

c. Refunds
Once we receive the returned product and confirm its condition, we will process your refund within [number] business days. Refunds will be issued to the original payment method used.

7. Non-Returnable Items

Certain items are non-returnable due to health and safety concerns, including but not limited to:

  • Perishable goods
  • Custom or personalized items
  • Clearance or final sale items

8. Warranty

Novasonali products come with a manufacturer warranty, which covers defects in materials and workmanship. The duration and terms of the warranty may vary by product. For warranty-related inquiries, please contact us at info@novasonali.com.

9. Limitation of Liability

In no event shall Novasonali be liable for any indirect, incidental, special, or consequential damages arising from your use of our Website or products. Our liability is limited to the amount you paid for the product.

10. Governing Law

These Sales Terms are governed by and construed under the laws of the state of Connecticut, USA. Any disputes related to these Terms shall be subject to the exclusive jurisdiction of the courts in Bridgeport, Connecticut.

11. Changes to Sales Policy

Novasonali reserves the right to modify or update these Sales Policies at any time. We will notify you of any changes by posting the updated policy on our Website. Your continued use of the Website after such modifications constitutes your acknowledgment and acceptance of the revised Sales Policy.

12. Contact Us

If you have any questions regarding this Sales Policy or your order, please contact us at:
Novasonali
Street: 242 South Ave
Bridgeport, Connecticut (CT), 06604
Phone: (203) 334-0462
Email: info@novasonali.com
Website: https://novasonali.com